Size your cuffs and bangles to fit snugly, and your link and chain bracelets with a touch of breathing room to allow for movement.
Grab a tape measure, length of string or strip of paper.
Wrap it around the wrist you’ll wear your bracelet on. Mark the place where it joins. Creating a stack? Measure where on your arm you’ll wear each bracelet.
Lay your string or paper strip on a flat surface and use a ruler to measure the length up to the mark. Refer to the Velis size chart above.
Length (in)
Length (cm)
16
40.50
18
45.75
20
50.75
24
61.00
30
76.25
36
91.50
The Long and the Short of It
Necklaces vary by chain length. The circumference of your neck and size of the pendant will impact how your necklace sits on its own and with other styles.
Measure and cut a piece of string to the same length as the necklace you’re eyeing.
Place it around your neck to see where it falls—the key to layering is striking the right balance. Consider the size and shape of the pendant.
Repeat the process to see how necklaces of different lengths may look together.
US Size
Inside circumference (mm)
3
44.2
3.5
45.5
4
46.8
4.5
48.0
5
49.3
5.5
50.6
6
51.9
6.5
53.1
7
54.4
7.5
55.7
8
57.0
8.5
58.3
9
59.5
9.5
60.8
10
62.1
10.5
63.4
11
64.6
11.5
65.9
12
67.2
12.5
68.5
13
69.7
The Hands-on Method
Found the perfect ring? Follow these instructions to find your perfect size.
Grab a tape measure, length of string or strip of paper.
Wrap it around the finger you’ll wear your ring on—if you’re creating a ring stack, consider where on your finger the ring will sit—and mark the place where it joins.
Lay your string or paper strip on a flat surface and use a ruler to measure the length up to the mark. Use the chart above to match the measurement to the closest Velis ring size.
Measure an Existing Ring
A helpful method if you’re surprising someone with a gift or treating yourself.
Choose a ring that already fits your finger well.
Measure the interior diameter of the ring in millimeters (mm).
Use the measurement chart above to match the size of your ring to the closest Velis size in mm.
Grab a tape measure, length of string or strip of paper.
Wrap it around the finger you’ll wear your ring on—if you’re creating a ring stack, consider where on your finger the ring will sit—and mark the place where it joins.
Lay your string or paper strip on a flat surface and use a ruler to measure the length up to the mark. Use the chart above to match the measurement to the closest Velis ring size.
Choose a ring that already fits your finger well.
Measure the interior diameter of the ring in millimeters (mm).
Use the measurement chart above to match the size of your ring to the closest Velis size in mm.
Customer satisfaction is our highest priority. In case you wish to return the products, you can return the products within 7 days from the date of receiving the products. However, you shall return the product unused and in the same condition as you had received it, in its original packaging, along with the invoice.
The refund payment will be done via direct online bank transfers. In case of online purchases via debit/ credit card/ net banking, the refund will be through reversal of the transaction and will be done within 21 days from receiving the product.
We will arrange for the order to be collected from the provided address through our delivery partner. We shall process the refund only after the receipt of the product at our location in unused condition and in its original packaging along with its original tags and invoice, failing which refund may not be possible.
For the return of products, the Customers should contact our customer support on velis.gj@gmail.com (within 7 days from the receipt of product).
Customers should not return the product before receiving a confirmation mail from us for the same.
All the products must be returned in their original condition, unaltered and unused.
The Customer should provide the invoice and guarantee card (if any) into the package for the return process. We will not process the return if you do not provide the invoice and guarantee card.
We will not strictly entertain any return request after 7 days from the date of receipt of the product for any reasons whatsoever.
Exchange
Any change in exchange value,i.e., when the exchange value is more than the value of the original product, the customer will be liable to pay the difference in amount. Vice versa, when the exchange value is lesser than the value of the original product, a credit note for the difference in amount will be provided to the customer for later purchase.
If any coupon, discount or promo codes were used during the original purchase, the exchange amount will be deducted by an amount equivalent to the coupon, discount or promo codes, as applicable.
The prevailing market value for Gold, Diamond & Gemstone will be determined by the company.
In case of Shipment of product to us under the Exchange or Buy Back Scheme the Product should be packed and sealed in a secured manner to avoid any damage in Transit either bubble wrapped or in a small box or a padded envelope and placed in a tin box. If any damage caused to the product during shipment due to the Customer’s negligence, the customer is liable to indemnify the loss caused to the Company.
Repairs & Alterations
If you may wish to resize your ring, the company can resize it at no extra charge; except in specific cases where additional metal/ diamonds/gemstones need to be added. In such cases appropriate extra will be charged.
In the case where the product needs to be repaired/ altered, the company shall do it at an appropriate extra charge.
The shipping charges for repairs/resizing will be borne by the customer.
Returns, Exchange & Buy Back
All returned products will be checked for quality by our QA (quality assurance) department. The product will be reviewed for its mint condition.
Items that display any signs of alterations/ resizing not originally done by Velis Gems & Jewelry or has any indicative damages, will not be accepted for return, exchange or buy back.
The Returns and Buy Back is not applicable for customized jewellery. This would include any personalized and engraved products. However, exchange is applicable on these.
Any product that is returned must be presented with the original product authentication certificate along with the original or copy of the invoice.
In case the customer is not able to produce the original certificate, the company will send the jewellery for recertification. Any impending shipping and certification cost that come from this exercise will be borne by the customer.
Velis Gems & Jewelry reserves the right to change the terms and conditions for any specific scenario or individual customers at any given time.
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